Returns and Exchanges
Returns & Exchange Policy
At Inertia, all orders are handled with care. Because our products are shipped directly from the factory, we do not accept returns or exchanges once the order is finalized.
1. Order Modifications & Cancellations
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You may modify or cancel your order within 4 days of placement.
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Modifications include changes to size, color, or quantity.
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After 4 days, your order becomes final and cannot be changed.
2. Video & Picture Confirmation
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Within the 4-day modification window, you can request photos or videos of your order before it is finalized.
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This ensures you can confirm the product’s details and quality before it is shipped.
3. Defective or Incorrect Items
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If your order arrives damaged, defective, or incorrect, contact us immediately upon delivery via our Customer Service page.
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We will review the issue and arrange a replacement if approved.
4. Final Sale
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All orders are considered final after the 4-day modification window.
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Please double-check all details before confirming your order to avoid any issues.